7c7772 Privacy Policy

1.1 Information You Provide Directly

During account registration and management, we may collect the following information:

• Full name, date of birth, and national ID number (for identity verification)
• Email address and mobile number
• Password (stored as an encrypted hash)
• bKash, Nagad, or Rocket account number (for processing transactions)
• Any information you voluntarily provide through support channels

1.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically through technical means:

• IP address and Device ID
• Browser and operating system type and version
• Page visit logs, session duration, and click patterns
• Data collected via cookies and similar tracking technologies

1.3 Financial Transaction Information

We retain records of deposits and withdrawals, bonus claims and wagering history, and changes to account balances. This information is essential for financial security, fraud prevention, and compliance with legal obligations.

7c7772 uses your information for the following legitimate purposes:

1. Creating, verifying, and managing accounts
2. Processing financial transactions (deposits and withdrawals) and ensuring their security
3. Providing bonuses, promotions, and VIP rewards
4. Customer support and complaint resolution
5. Preventing fraud, money laundering, and other illegal activities
6. Improving service quality and resolving technical issues
7. Implementing responsible gambling policies and age verification
8. Complying with applicable legal obligations

2.1 Marketing Communications

If you give consent during account registration or at a later time, we may send you promotional messages. You may withdraw this consent at any time by contacting us via email. Opting out of marketing communications will not affect your access to our services.

7c7772 never sells your personal information or discloses it without authorization. However, information may be shared with specific third parties in the following limited circumstances:

• Payment processors: The minimum necessary information is shared with bKash, Nagad, and Rocket to verify and process transactions.
• Identity verification services: As part of the Know Your Customer (KYC) process, with accredited identity verification providers.
• Legal authorities: With investigative agencies or regulatory authorities in accordance with applicable laws in Bangladesh and court orders.
• Technology service providers: For server hosting, cybersecurity, and analytics services, who comply with our privacy standards.

3.1 Game Providers

Session-related data necessary for gameplay may be shared with game providers such as Pragmatic Play, PG Soft, JILI, and Spribe. These providers follow their own privacy policies and do not have access to 7c7772 users' full personal information.

5.1 What Are Cookies?

A cookie is a small data file stored in your browser. It helps us improve service functionality and remember your preferences.

5.2 Types of Cookies We Use

• Essential cookies: Required for login sessions and security — disabling these will prevent the platform from functioning properly.
• Functionality cookies: Remember your language, session preferences, and game settings.
• Analytics cookies: Used to understand usage patterns on our site — not personally identifiable.

5.3 Cookie Controls

You can delete or block cookies through your browser settings. However, disabling essential cookies may cause issues with core services including login and transactions.

We retain your personal information only for as long as needed to fulfil the relevant purpose or as required by legal obligations:

• Active accounts: All necessary information is retained while the account remains active.
• Closed accounts: Certain information may be retained for a defined period after account closure due to legal and financial obligations.
• Transaction records: Financial transaction records are retained in accordance with applicable law.

Once the retention period ends, we securely delete or anonymize the information.

As a user of 7c7772, you have the following rights:

1. Right of access: The right to know what information we hold about you.
2. Right to rectification: The right to request correction of inaccurate or outdated information.
3. Right to erasure: The right to request deletion of your personal information in certain circumstances (does not apply to information subject to legal obligations).
4. Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
5. Right to data portability: The right to receive a copy of your information in a structured, machine-readable format.
6. Right to object: The right to object to the processing of your information for specific purposes.

To exercise these rights, email us at [email protected]. We will respond to your request within a reasonable timeframe.

Our servers and third-party service providers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the receiving party complies with equivalent data protection standards.

We enter into Data Processing Agreements with third parties with whom we share data, ensuring compliance with data protection standards.

The 7c7772 platform may include game provider software or linked third-party services. These services have their own privacy policies. 7c7772 is not responsible for the data collection or handling practices of third-party services.

We recommend reading the privacy policy of any third-party service before using it.

11.1 Policy Changes

7c7772 reserves the right to update this Privacy Policy at any time. For significant changes, we will send a notice to your registered email. The updated policy will take effect from the date it is published.

We recommend reviewing this page regularly.